Product & System Questions


What is the TASSIMO Home Brewing System?

TASSIMO is a one-cup, on-demand machine that creates an assortment of authentic coffeehouse style beverages including coffee, tea, cappuccino, espresso, latte, hot chocolate and more conveniently at home. Some of these beverages use a milk-based creamer and many are ready in about a minute.

The TASSIMO Home Brewing System works exclusively with TASSIMO T DISCs.

What is a T DISC?

The ingenious TASSIMO Disc (T DISC) was developed exclusively for use with TASSIMO brewers. Each T DISC contains an expertly measured portion of coffee, hot chocolate, tea, or shelf-stable milk creamer. When the T DISC is inserted, the TASSIMO brewer reads the unique barcode printed on the label. The code specifies beverage size, brewing time and optimum temperature required to prepare the beverage. All the brewing occurs inside the T DISC, ensuring perfect quality in every cup.

What kinds of beverages are available in T DISCs?

TASSIMO T DISCs are available in a wide range of beverages, including:

Rich Coffees: Roasted from 100% Arabica beans - Regular and Decaffeinated in a variety of roasts.

Frothy Cappuccinos and Lattes: Made by combining bold espressos and frothed milk creamer.

Café Crema Coffees: Rich 100% Arabica coffees capped with tiny, velvety bubbles of coffee foam.

Espresso: Bold Espressos capped with crema for an authentic coffee house taste.

Teas: Flavorful Green and Black teas from Twinings.

Mocha: Delicious blends of deep chocolate and rich espresso

Hot Chocolate: Rich and creamy Hot Chocolate made from the finest European chocolate.

Where can I buy TASSIMO T DISCs?

You can purchase TASSIMO Discs (T DISCs) in the coffee aisle of major retailers or directly from here.

Click here for a complete list of stores that carry TASSIMO machines and T DISCs.

How does TASSIMO produce so many different kinds of beverages?

The TASSIMO machine works with TASSIMO Discs (T DISCs) to ensure perfect quality beverages. Each T DISC contains an expertly measured portion of coffee, tea, chocolate or milk creamer. The machine reads the barcode printed on the T DISC label and automatically adjusts the brewing conditions to prepare the perfect cup. Brewing occurs inside the T DISC and flows directly from the T DISC into the cup. You can prepare different drinks, one after the other, each of perfect quality.

How does TASSIMO use a liquid milk-based creamer?

Designed and developed by Kraft Foods, the technology of the TASSIMO Home Brewing System uses shelf-stable, liquid milk creamer T DISCs for beverages such as cappuccinos and lattes. The milk product was perfected through the extensive dairy production capabilities of Kraft Foods.

Do milk creamer T DISCs require refrigeration?

Milk creamer T DISCs are made with milk and then treated at a very high temperature, so they are shelf-stable and do not require refrigeration.

How can I make a cappuccino or latte at home?

The packages for latte, cappuccino and macchiato contain individual milk creamer and espresso T DISCs. For best results, first brew a T DISC of the milk creamer then follow with a T DISC of espresso.

Can I use other coffee pods/capsules with TASSIMO?

No. The TASSIMO brewer is designed with proprietary barcode technology and will only work with the specially designed T DISCs. Other coffee pods do not work in TASSIMO.

Is the TASSIMO machine a coffee maker?

TASSIMO is more than a coffee maker. It is a Home Brewing System that can prepare a variety of hot drinks, including coffee, at the touch of a button in about a minute.

Is the TASSIMO machine an espresso machine?

The TASSIMO machine is more than an espresso machine. It is a Home Brewing System that can prepare a variety of drinks, including espresso, at the touch of a button.

Why doesn't TASSIMO use high pressure?

The large majority of hot beverages, including a traditional cup of coffee, hot chocolate, tea and frothy hot milk creamers for cappuccinos and lattes, are not brewed using high pressure. TASSIMO uses patented technology in the T DISC coupled with an 'Intelligent' barcode reader system in the brewer to deliver a broad range of beverages. The TASSIMO technology uses a variable lower pressure pump to deliver the high quality drinks our consumers expect in all our beverages. This approach gives TASSIMO the flexibility to deliver a wide variety of excellent hot beverages from one system.

Is TASSIMO easy to use?

Yes. Simply select your cup, insert your choice of T DISC into the machine and press the button.

Do I have to use special cups with my brewer?

TASSIMO brewers have an adjustable cup stand, so you can use your favorite mug or cup to prepare the beverage of your choice.

Can I prepare different hot drinks consecutively with the TASSIMO machine?

Yes. Brewing occurs inside the T DISC and flows from the T DISC directly into your cup. You can produce different drinks, one after the other, without impacting beverage quality or taste. This makes TASSIMO perfect for entertaining or for families. Each person can select and enjoy the beverage of their choice.

How long does it take to prepare a cup?

Each beverage varies by drink size, temperature and flow rate of the water. Most beverages are ready in about 60 seconds.

Is it normal for steam to come out of the machine during brewing?

Yes. There is a steam purge at the end of the brew cycle to empty the disc. You will hear the water start to boil, then the hiss of the steam pressure will come out of the piercer as your beverage is dispensed. There may also be a slight noise when you open the brewer at the end of the brew cycle, which is the release of any residual pressure from the disc. CAUTION: To avoid risk of scalding, DO NOT OPEN YOUR BREWER UNTIL THE SOLID ORANGE LIGHT DISPLAYS. Use care when removing T DISC.

Can T DISCs be used to brew more than one cup?

No. Each T DISC is designed to prepare one perfect cup and cannot be reused. The T DISC should be removed from the brewer and discarded shortly after brewing is complete. CAUTION: To avoid risk of scalding, DO NOT OPEN YOUR BREWER UNTIL THE SOLID ORANGE LIGHT DISPLAYS. Use care when removing T DISC.

Is the T DISC packaging recyclable?

Each T DISC is designed to prepare a perfect cup and cannot be reused. The T DISC should be removed from the machine shortly after brewing and discarded. The used T DISC is suitable for energy reovery through incineration. Kraft is continuously working to reduce the environmental impact of its products, including TASSIMO products. CAUTION: To avoid risk of scalding, DO NOT OPEN YOUR BREWER UNTIL THE SOLID ORANGE LIGHT DISPLAYS. Use care when removing T DISC.

How should I clean my TASSIMO machine?

The TASSIMO machine requires very little maintenance although it is recommended to insert the re-usable cleaning disc (supplied with machine upon purchase) in the machine every seven days. The barcode reader should be cleaned with a damp soft cloth. All of the removable parts are hand washable and all, except the water container, are dishwasher safe.

What should I do if I have problems with my TASSIMO home brewing system?

The TASSIMO Home Brewing System has the quality stamp of Bosch. If you have problems with your TASSIMO Home Brewing System please call Customer Service at 1-877-TDISCS1 (1-877-834-7271) for trouble shooting or replacement of your TASSIMO beverage maker, if necessary.