Tassimo.com Privacy Notice Effective Date: July 28, 2005
This website is owned and operated by Kraft Foods Holdings, Inc. ("Kraft").
At Tassimo, we recognize that visitors to our site may be concerned about
the information they provide to us and how we handle that information. We've
prepared this website Privacy Notice to address those concerns. This notice
relates only to information collected through this website.
Types Of Information We Collect
Personally Identifiable Information
On our website, we collect certain personally identifiable information about
our online visitors. Personally identifiable information relates to an
individual consumer - for example, name, address, telephone number and e-mail
address. You may provide personally identifiable information, for example, by
registering on our site or by entering a promotion. We don't require you to
register or provide personally identifiable information to view our site or
access much of its content. But if you register, you may use certain additional
features like "Tassimo Updates." Here are the ways we collect
personally identifiable information.
Registration
To take full advantage of all our offerings, you may choose to register on our
site. In the registration process, we request certain information (such as your
contact information and age range) so we can provide you with the
communications you request, tailor our website to better meet your needs and
customize our contacts with you. We also may use the registration information
you provide for other purposes to which you consent.
Contests, Sweepstakes and Games
Our site may contain notices of contests, sweepstakes and games we are
conducting, which you may enter electronically in some cases. We will use the
information you provide to conduct the promotion (for example, to contact you
if you're a winner). We won't use the information you provide to enter the
promotion for any other purpose unless you've agreed otherwise.
Tassimo Updates
When you ask us to send you information about our products and promotions by
e-mail, you may provide us with certain information like your e-mail address so
we can fulfill your request.
"Contact Us" Link
If you e-mail us through the "Contact Us" link on this site, we ask you for
information such as your first name and e-mail address so we can respond to
your questions and comments. You may choose to provide additional information
as well.
Shop Tassimo
When you ask us to send you certain Tassimo products or promotional items, we
request your contact information (such as postal and e-mail address) and
payment information (such as credit card number) so we can fulfill your
request. We use this information only to send you the items you ordered. We may
use service providers to help us fulfill your order. We share information about
you with these service providers only for this purpose.
Tell A Friend
We may give you the opportunity to tell your friends about new products or
features on our website. If you take advantage of our Tell A Friend option, we
ask you for your friend's and your first name and e-mail addresses. We use your
friend's name and e-mail address only to send the information you request we
forward. We don't keep your friend's e-mail address or use it for any other
purpose. We don't keep your e-mail address or use it for any other purpose
unless you've given us permission to do so.
Other Site Features
We offer visitors to our website various features for their enjoyment, which we
change from time to time. We may ask you to submit certain
personally identifiable information so we can provide you with these features.
Questionnaires and Surveys
We may occasionally ask visitors to our website to complete online surveys and
opinion polls about their activities, attitudes and interests. These surveys
help us understand the needs of our visitors. We do not keep any
personally identifiable information about you in connection with your
participation in a website survey unless you specifically agree to provide this
information.
Aggregate and Non-Personal Information
We collect certain aggregate and non-personal information when you visit our
website. Aggregate and non-personal information does not relate to a single,
identifiable visitor. It tells us such things as how many users visited our
site, the pages accessed, the information downloaded and the type of web
browser and operating system used. By collecting this information, we learn how
to best tailor our website to our visitors. We collect this information either
through "cookie" technology or with "web beacons," as explained below.
Cookies
Like many companies, we use "cookies" on our website. Cookies are bits of text
that are placed on your computer's hard drive when you visit certain websites.
Cookies may enhance your online experience by saving your preferences while you
are visiting a particular site.
When you visit our website, cookies are placed on your computer. We use cookies
to tell us, for example, whether you've visited us before or if you're a new
visitor and to help us identify site features and recipes in which you may have
the greatest interest. We collect this information to enhance your experience
on our website.
The "help" portion of the toolbar on most browsers will tell you how to stop
accepting new cookies, how to be notified when you receive a new cookie, and
how to disable existing cookies. Remember, though, without cookies, you may not
be able to take full advantage of all of our website features.
Web Beacons
Certain pages on our site contain "web beacons" (also known as Internet tags,
pixel tags and clear GIFs). These web beacons allow third parties to obtain
information such as the IP address of the computer that downloaded the page on
which the beacon appears, the URL of the page on which the beacon appears, the
time the page containing the beacon was viewed, the type of browser used to
view the page, and the information in cookies set by the third party.
How We Use Personally Identifiable Information
We may use the information you provide to contact you from time to time. For
example, we may (i) send you promotional materials and other communications you
request, (ii) respond to your comments or questions, or (iii) contact you if
needed while processing a product or service you requested through our website.
We also may use the information you provide to contact you for your opinions on
our products or the website.
We also use personally identifiable information about you to improve our
website features and content and to analyze website usage. In addition, we use
personally identifiable information for market research purposes. We also may
use Personally identifiable information about you to deliver content that is
customized to your interests as we understand them from the information you've
provided to us and your activities on the site. This customized content may
include product information and promotions.
How We Share Personally Identifiable Information
Except as described below, we don't sell, transfer or otherwise disclose to
third parties the Personally identifiable information we collect on this
website without your prior consent. We disclose information where we think it's
necessary to investigate or prevent an actual or suspected crime or injury to
ourselves or others or where disclosure is required by law. We also may
disclose information in response to a request from law enforcement authorities
or other government officials. We also disclose information to third parties we
retain to perform services on our behalf. For example, we hire service
providers to help us run promotions, fulfill orders you may place and provide
customer service. These service providers may have access to
Personally identifiable information about our website visitors if it is needed
to perform their functions for Tassimo, but they are not authorized by Tassimo
to use the information for their own marketing purposes.
On our website, we may conduct joint promotions with other companies. We may
share with our promotional partners (and their service providers) certain
Personally identifiable information as necessary to conduct the promotion. We
will not share this information with our promotional partners for any other
purpose unless you tell us it's ok to do so.
We reserve the right to transfer any information we have about you in the event
we sell or transfer all or a portion of our business or assets. Should such a
sale or transfer occur, we will use reasonable efforts to try to require that
the transferee use personal information provided through this website in a
manner that is consistent with this Privacy Notice.
Links To Other Websites
This website may contain links to other websites. We provide these links solely
for your convenience and information. Different websites have different privacy
practices. You should always check the privacy notice of the specific site
you're visiting to understand the privacy practices associated with that site.
Your Choices
You can change your preferences for follow-up contacts just by e-mailing us or
by changing the information you've provided to us in the "Your Profile" section
of the site. If you prefer, you can cancel your registration altogether. E-mail
us if you wish to take this action.
How We Protect Personally Identifiable Information
The security of Personally identifiable information is important to us. We
maintain administrative, technical and physical safeguards to protect against
unauthorized use, disclosure, alteration or destruction of the
Personally identifiable information we collect on this website.
Updates To This Privacy Notice
We may change or update portions of this Privacy Notice at any time. Please
check back from time to time so you are aware of any changes or updates to the
notice. We will indicate the notice's effective date on the first page of the
notice.
How To Contact Us
If you have any questions about this Privacy Notice, you can contact us at:
Tassimo Corporation
P.O. Box 6361
Dover , DE 19905-6361
1-877-TDISCS1 (1-877-834-7271) 24 hours a day, 7 days a week.
E-mail us at customer_service@TassimoUS.com.
We would be happy to answer your questions or hear your concerns.
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