Shipping Methods and Costs

Shipping Methods

Your very first Auto Delivery order will arrive within 1-2 weeks from the time you place your order. Afterwards, your ongoing shipments will arrive on a schedule you choose.

All coffee, tea and accessory One Time Orders - where merchandise is in-stock - are shipped the next business day. However, please allow up to 2 weeks for your products to arrive at your doorstep.

Need your order faster? No problem! We also offer UPS Next Day and UPS 2nd Day Delivery on all orders. Shipments to P.O. Box addresses and APO/FPO addresses are restricted and must be handled by the U.S. Post Office.

Please note that the United States Postal Service has restrictions that prohibit shipments of coffee to certain APO/FPO addresses. Click here to see all restricted ZIP codes.

Also, TASSIMO does not ship to General Delivery addresses.

All non-Auto Delivery coffee and accessory orders of in-stock merchandise are shipped within 1-2 business days. Next Day and 2nd Day delivery orders received by 12:00 P.M. EST are shipped within 1 day. Your shipping charges will be based on your total purchase amount - see Rates FAQ's for further details.

PLEASE NOTE: To ensure quality, certain food items may be shipped separately. Some basket items may be substituted with similar items of equal value, when required. Prices are subject to change.

All non-Auto Delivery coffee and accessory orders placed online will be sent via designated carrier, with the following exceptions:

• Shipments to P.O. Box addresses and APO/FPO addresses will be delivered by the US Post Office.
• Shipments to AK, HI and U.S. Territories will be delivered through the US Postal Service.

Rates

Auto Delivery Orders

Unless otherwise noted at the time of purchase, all Auto Delivery orders are subject to a $5.95 shipping charge for standard delivery, regardless of the quantity of products purchased. This charge is subject to change.

If you receive your Auto Delivery shipments at a non-continental address, you are subject to a $5.00 shipping surcharge. This surcharge applies to shipments to the following locations:

• AS American Samoa
• AK Alaska
• FM Federated States of Micronesia
• GU Guam
• HI Hawaii
• MH Marshall Islands
• MP Northern Mariana Islands
• PR Puerto Rico
• PW Palau
• VI Virgin Islands

This shipment surcharge may not be included in your introductory Auto Delivery shipment, as it is determined by the offer.

Standard Shipping rates are subject to promotional savings/offers and may change accordingly.

Non-Auto Delivery Product Orders

Non-Auto Delivery product orders are subject to the following shipping and handling rates:

Note: No express shipping for items over 30 lbs. All fees are in addition to standard Shipping and Handling rates listed above.

Shipping charges are to one address. Each additional address is $5.95. AK, HI, and U.S. Territories add $6.95 additional to shipping charges. Please add your shipping charges based on your total purchase amount. We are unable to ship 2nd Day or Next Day Air items to P.O., A.P.O. or F.P.O. box addresses.

Standard Shipping rates are subject to promotional savings/offers and may change accordingly.

Click Here for Our Holiday Order By Dates.

Holiday Shipping Dates

Recommended Holiday Order By Dates

Please refer to the grid below to help determine your delivery method and ensure delivery of your shipment(s) prior to the holiday. Please allow one extra week for shipment to P.O. Box addresses, APO/FPO addresses and shipments to AK, HI and U.S. Territories. The United States Postal Service has restrictions that prohibit shipments of coffee to certain APO/FPO addresses. Click here to see all restricted zip codes.

Assume M-F delivery

• * - AL, AR, CT, DE, FL, GA, IA, IL, IN, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT, WI, WV
• ** - KS, ND, NE, OK, SD, TX
• *** - AZ, CA, CO, ID, MT, NM, NV, OR, UT, WA, WY

Standard Shipping rates are subject to promotional savings/offers and may change accordingly.

Item Availability

Items on Back Order

Your back ordered items may ship separately once they become available, with no additional shipping and handling charge.

Auto Delivery Orders

If at any time, the products included in your Auto Delivery shipment are on backorder, your Auto Delivery shipment will be split and any items available will be sent, again at no additional shipping or handling cost to you.