Auto Delivery Questions


How does TASSIMO Auto Delivery work?

It is our pleasure to invite you to experience TASSIMO Auto Delivery. If you’re pleased with TASSIMO, do nothing and your regular order will be shipped to you approximately one month later. You will then receive shipments with the frequency, quantity, and variety of T DISCs you determine. You can manage your account on-line or call us at 1-877-TDISCS1 (1-877-834-7271) 7 days a week 8AM - 10PM EST. You may cancel at any time.

What are the benefits of TASSIMO Auto Delivery membership?

Satisfaction Guarantee
If for any reason, you are not completely satisfied with TASSIMO simply contact us to cancel your membership or return product within 45 days for a full refund, minus any shipping and handling charges you may have incurred.
Convenient Billing
Each shipment is conveniently billed to your credit card.
Personal Service & Custom Selection
You control the frequency of shipments, as well as the quantities and varieties of beverages you receive. You can manage your account online or call us at 1-877-TDISCS1 (1-877-834-7271).
No Commitment
Auto Delivery requires a minimum purchase of 2 packages, but there is no obligation to continue receiving this service. You may cancel your membership and stop shipments at anytime by notifying us by mail or phone or via our website.

How do I delay future shipments/suspend accounts?

If for any reason you need to delay your next shipment or suspend your account for a period of time, you may do so online. Click here to sign in or create an online account. You can also contact us or call 1-877-TDISCS1 (1-877-834-7271).

How do I determine my shipment frequency?

You can determine your shipment frequency and modify it by managing your account online. Click here to sign in or create an online account.

How do I cancel my TASSIMO Auto Delivery service?

If you are not satisfied with our products or services, you can cancel your service at any time by calling 1-877-TDISCS1 (1-877-834-7271) or contacting us online. If you're considering canceling your Auto Delivery service due to one of the following reasons, please click on that reason to learn about other options.

T DISCS Are Too Expensive

Many of us would like to limit our budget and still enjoy the benefits of TASSIMO Auto Delivery service. We recommend that you extend the time between shipments or reduce the number of packages you receive. You can do so online. Click here to sign in or create an online account.

Lack Of Variety Or Dislike Taste

We offer over 40 beverage varieties, and all products come with a satisfaction guarantee. Our beverages are also recipe tolerant, which means you can vary your recipe using more or less coffee per cup to achieve the perfect taste for you.

Permanently Moving To Another Location

If you are in the process of moving, you can provide us with your new address and place your account on hold until after your move is complete. At that time, your regularly scheduled shipments will resume, based on the intervals you have selected. You can do so online. Click here to sign in or create an online account.

Vacation/Leaving Town Temporarily

If you plan to be away from your residence due to a vacation or a temporary move, simply provide us with the date when you would like to receive your next shipment and we will suspend all shipments until that date. On that date, your regularly scheduled shipments will resume and will continue based on the intervals you have selected. You can do so online. Click here to sign in or create an online account.